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ECHO’s
Why Research has shown that in today's culture of employee turnover that the average CIO is spending far too much time on the day-to-day operation of their I.T. departments. A study by the Gartner Group shows a disproportionate amount of the CIO's day is spent on tactical issues instead of the strategic planning that will allow their company to grow and compete in today's market. ECHO will provide Level 2 Support, staffed by seasoned teams, with a combined knowledge base to ensure rapid response to your problems. Level 2 Support provides Help Desk Support for the 3 "R's", Response, Research, and Resolution, 24 hours a day, 7 days a week. If the problem turns out to be vendor supplied software code, we will report it to the vendor, and if it is a production showstopper, we will provide you with a work-around until it is fixed. ECHO’s staff will install minor upgrades
and bulletins at a fixed rate and generally do anything your internal I.T.
staff does. We will also develop new customizations and enhancements on a
time and materials basis with deep discounts from our standard consulting
rates. For More Information, Contact: Marybeth James at 321-392-3606 |
™ is an alternative means of
supporting and upgrading your applications solutions and other software by
outsourcing your help desk and I.T. requirements. 
™ allows you to free up select members
of your staff for new projects or to pursue other career enriching areas,
such as client server and emerging technologies. We provide staff
augmentation for:
